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My Internet Connection is Down

Wednesday, January 13, 2010

Possible Cause1:

If you have more than one computer hooked up to the internet, try that computer. If it has access to the internet, then your cable/phone connection is good. If it too does not have access to the internet, then maybe the problem is in your router/modem.

Possible Cause2:

Your modem/router has stalled. Turning the modem off and leaving it off for a full 60 seconds, then turning it on and waiting for a full 2 minutes may well fix the problem by resetting the modem

Possible Cause3:

Your connection from the phone or cable company is physically broken ("We cut the cable while digging a trench". Bear this in mind BEFORE you start reformatting your hard drive, reinstalling Windows etc. A quick phone call to your supplier (unless it is BELL) will provide you with some information. BELL however have a script that says "There is no problem; obviously you have changed something on your computer".


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Toronto and Mississauga, Tuesday, August 30, 2011 9:46 PM

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