| 416-621-9348 cgreaves@chrisgreaves.com | .JPG) |
|---|---|
| Home Site About Services Products |
Snail Mail Handicaps
Tuesday, June 29, 2010
Twice in the past three weeks I have been handicapped by snail-mail.
The post office is not at fault. Canada Post is pretty good at next-day delivery for anything posted within the GTA going to the GTA. I’ve known this for years, because I’ll drop something in the letter-box across the street and get a phone call about it the next day at 10:30 a.m.
1 A well-loved client stopped sending cheques. Turns out it coincided with my switch from hand-delivery to twice-a-month mailed invoices. My contact rarely goes down to the mail-room (and the company doesn’t have a clerk), so the letters just pile up in her pigeon-hole.
2 A well-loved colleague ignored my evaluation form and gift-card. Turns out he usually checks his PO Box twice a week, but has been too busy this past fortnight to do so. His mailing address is a street address, not a PO Box number, so I had assumed it had gone to his home or shared office.
The solution to both these situations is obvious: Whenever I am mailing something to someone I’ve not previously mailed to, I should send an email as soon as I have dropped the letter in the box, so that people like these are made aware that something will be waiting for their attention.
Loading
Toronto and Mississauga, Tuesday, June 29, 2010 5:18 AM
Copyright © 1996-2010 Chris Greaves. All Rights Reserved.