Eileen Sinclair

311 The West Mall

Suite 711

Toronto, Ontario

CANADA M9C 1C

Dear Mr. Greaves

I have a promise now that the one complaint I have “stove” will be taken care of and we can list our Maintenance Complaints in writing.

A great improvement, thanks to you.

As a senior (84) with R. Arthritis, my family thinks I should not get involved. It seems a bit over my head - “Age does that to you”.

I, and I am sure many tenants will appreciate your hard work, and if I were 10 years younger, I would get involved, so good luck, and thank you.

Eileen Sinclair Suite 711.